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Why can’t I add a payment method

How do I add or change a payment method?

iPhone 6 Plus, iOS 12

Posted on Nov 22, 2021 1:01 PM

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Question marked as Top-ranking reply

Posted on Nov 22, 2021 7:46 PM

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  *

1 reply
Question marked as Top-ranking reply

Nov 22, 2021 7:46 PM in response to UdillaDavidson 7

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  *

Why can’t I add a payment method

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