You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone want update

I really need help my battery acting up and phone want update

Posted on Nov 22, 2021 8:25 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2021 8:27 PM

• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.5

• If you have an iPhone 6S through 11, you can update to 14.8.1 or 15.1

• If you have an iPhone 12 or 13 you can update to 15.1.1


Go to Settings > General > Software Update.


Update your iPhone, iPad, or iPod touch -

https://support.apple.com/en-us/HT204204


3 replies
Question marked as Top-ranking reply

Nov 22, 2021 8:27 PM in response to traveon97

• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.5

• If you have an iPhone 6S through 11, you can update to 14.8.1 or 15.1

• If you have an iPhone 12 or 13 you can update to 15.1.1


Go to Settings > General > Software Update.


Update your iPhone, iPad, or iPod touch -

https://support.apple.com/en-us/HT204204


Nov 22, 2021 8:43 PM in response to traveon97

traveon97 Said:

"My phone want update: I really need help my battery acting up and phone want update"

-------


Please Clarify: How exactly is the battery acting up? Is it draining? If so, refer to the following...


Troubleshooting iPhone Power Drain:


View the Battery Health:

When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: Percentage.
  5. Is it 80% or less?


Troubleshooting the Battery:






Nov 22, 2021 8:41 PM in response to traveon97

traveon97 Said:

"My phone want update: I really need help my battery acting up and phone want update"

-------


Determining if an Update will Install:

How to do so...

A. Verify Compatibility:

Confirm the model of your iPhone. If iPhone model is incompatible with iOS13 and/or iOS14  and/or iOS15then it is because you iPhone does not meet the hardware requirements for this iOS version(s).


B. If Compatible...


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

Go Here:  Update your iPhone Using a Computer - User Tip

My phone want update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.