Hello,
while ı am trying to send any photo <for example uploading to One Drive or sending by WhatsApp> a pop up showing on the screen as "preparing..." but some times it does take too long. Why? and how can I sort the problem out?
Thanks
Aşkın
iPhone SE, iOS 15
For any issues with third party apps Apple does recommend that you contact the developer.
Here is the resource for the how to contact developer : https://support.apple.com/en-us/HT207959
You can do basic troubleshooting:
***Apple does not troubleshoot third party apps***
Hope this helps ;)
I am so sorry, it seems that you were having issues with loading attachements from whatsapp and and One drive. My apologies.
Make sure your device is up to date
Make sure you have MMS messaging turned on settings > messages > mms (toggle that on)
Check and make sure that photos is turned on for those certain apps : settings > WhatsApp > and make sure photos is turned on
Same thing for One drive ^^
Hope this helps ;)
It's not about third party apps. It's about photo app of IOS. While trying to send any photo via iMessage, again I am waiting too long. as "Preparing..."
I open photos, choose any photo, click share, choose any user that use iMessage and then popup come as "Preparing..." and waiting is start... I have been waited 1 minutes and 30 second last try. this is crazy!
Unfortunately, this is all as you already stated but the holding issue persists :(
Photo sending issue
