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Error after the Monterey 12.0.1 Update. Pls help

Hello All,

I have been using interactive broker's trading software on my MacBook Pro for the last 4 years without any issue.

After updating my Mac with Monterey 12.0.1., I am unable to keep the software running for more than 2 seconds. The software crashes within seconds of launching.

Can anyone please suggest what is going on?? Following is an excerpt from the report. Also attaching the report.

Report

Process: JavaApplicationStub [4395]

Path: /Applications/Trader Workstation 981/Trader Workstation 981.app/Contents/MacOS/JavaApplicationStub

Identifier: com.install4j.5556-0173-2898-1000.22

Version: (.3d) 20211007 15:49:31 ((.3d) 20211007 15:49:31)

Code Type: X86-64 (Native)

Parent Process: launchd [1]

User ID: 501

Date/Time: 2021-11-22 21:45:40.2300 +0800

OS Version: macOS 12.0.1 (21A559)

Report Version: 12

Anonymous UUID: 898332C4-11B3-5F2D-1C71-20C12C897B9E

Sleep/Wake UUID: D988FF36-3CC3-4B27-8371-7BF08A2B67B4

Time Awake Since Boot: 36000 seconds

Time Since Wake: 903 seconds

System Integrity Protection: enabled

Crashed Thread: 67 Java: Thread-5

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:

abort() called

MacBook Pro 13″, macOS 12.0

Posted on Nov 23, 2021 5:10 AM

Best reply

HWTech

Level 9

55,880 points

Posted on Nov 23, 2021 7:17 PM

You should check with the developer to make sure you are using the most recent version of the software and the correct version of Java. It is possible this software is not yet compatible with Monterey or you may need to install a different version of Java. Only the developer can tell you for sure if their app is compatible with Monterey.

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Error after the Monterey 12.0.1 Update. Pls help

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