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Why has my Ipad has closed down? Just a blank black screen.

Why has my ipad shut down?

iPad

Posted on Nov 23, 2021 7:21 AM

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Question marked as Best reply

Posted on Nov 23, 2021 7:52 AM

Screen problem? Battery? Other internal components?

We, just users like you, cannot diagnose your issue remotely, sorry.


Try a "forced" restart of your device, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:



1 reply
Question marked as Best reply

Nov 23, 2021 7:52 AM in response to win80leY

Screen problem? Battery? Other internal components?

We, just users like you, cannot diagnose your issue remotely, sorry.


Try a "forced" restart of your device, using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:



Why has my Ipad has closed down? Just a blank black screen.

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