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Level 1

6 points

Not receiving calls

My phone will ring once and go straight to voicemail? Do not disturb is not activated.

iPhone 11, iOS 15

Posted on Nov 23, 2021 12:57 PM

Top-ranking reply

Level 10

195,359 points

Posted on Nov 23, 2021 1:06 PM

G0167 Said:

"Not receiving calls: My phone will ring once and go straight to voicemail? Do not disturb is not activated."

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Perform the Following:

A. Contact your Cellular Provider:

Tell them that your calls are not coming through.

and...

B. Check your Filters:

Go Here: Detect and Block Spam Phone Calls - Apple Support. Either, Silence Unknown Callers is enabled or a Third-Party app is blocking out spam calls on your iPhone.

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