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Face id

The Face ID isn’t working. We restarted, did a hard reset, and the newest software update. Every time we try and set up the Face ID on the phone, it says your face is out of view. Nothing we do works and we can’t set up the Face ID

iPhone XS

Posted on Nov 23, 2021 5:08 PM

Top-ranking reply

Limnos

Level 10

419,893 points

Posted on Nov 23, 2021 7:36 PM

Use Face ID on your iPhone or iPad Pro - https://support.apple.com/HT208109

- including how to turn on

If you just have issues with Face ID not working properly, read this document: 'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

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Face id

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