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I got the error message that Apple ID is not active then I tried to reset password, now I’m getting “Apple ID cannot be verified”. What do I do? I can’t use my phone for anything literally

How do I go about this error message? I get the error message that my Apple ID is not active whenever I try to sign in, then I tried resetting my password it said Apple ID cannot be verified. I can’t use my phone right now, how do I go about this? It wouldn’t sign out as well

iPhone 12 Pro

Posted on Nov 23, 2021 8:58 PM

Reply
Question marked as Best reply

Posted on Nov 24, 2021 6:20 AM

Messages:

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."


The solution* to this is to contact Apple Support by clicking here --> https://getsupport.apple.com/?caller=cups

Select "Apple ID"

Select "Other Apple ID Topics"

Select "The topic is not listed"


Alternative ways to get support:


Worldwide Support https://support.apple.com/choose-country-region

Choose your country. Some may have different languages available. If your country is not listed see if there is an "other" option for your region of the world. E.g.,

Other Africa - https://support.apple.com/en-afri

Other Middle East - https://support.apple.com/en-mide

Other Asia - https://support.apple.com/en-asia

Other Europe - https://support.apple.com/en-euro

Latin America and the Caribbean - https://support.apple.com/en-lamr


Phone support, click here --> https://support.apple.com/HT201232


Apple Support using Twitter

https://twitter.com/AppleSupport


*(Based upon suggestions by Community Specialists here --> https://discussions.apple.com/thread/253385195 and here --> https://discussions.apple.com/thread/253389098 , and indicated to be an effective solution here --> https://discussions.apple.com/thread/253387403?answerId=256339523022#256339523022 )

4 replies
Question marked as Best reply

Nov 24, 2021 6:20 AM in response to oluwatomiwa24

Messages:

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."


The solution* to this is to contact Apple Support by clicking here --> https://getsupport.apple.com/?caller=cups

Select "Apple ID"

Select "Other Apple ID Topics"

Select "The topic is not listed"


Alternative ways to get support:


Worldwide Support https://support.apple.com/choose-country-region

Choose your country. Some may have different languages available. If your country is not listed see if there is an "other" option for your region of the world. E.g.,

Other Africa - https://support.apple.com/en-afri

Other Middle East - https://support.apple.com/en-mide

Other Asia - https://support.apple.com/en-asia

Other Europe - https://support.apple.com/en-euro

Latin America and the Caribbean - https://support.apple.com/en-lamr


Phone support, click here --> https://support.apple.com/HT201232


Apple Support using Twitter

https://twitter.com/AppleSupport


*(Based upon suggestions by Community Specialists here --> https://discussions.apple.com/thread/253385195 and here --> https://discussions.apple.com/thread/253389098 , and indicated to be an effective solution here --> https://discussions.apple.com/thread/253387403?answerId=256339523022#256339523022 )

I got the error message that Apple ID is not active then I tried to reset password, now I’m getting “Apple ID cannot be verified”. What do I do? I can’t use my phone for anything literally

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