Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Hi, I have restarted my phone and it is still not working nor tracking my face for memojis. What should i do? Is this a bug?
As for the orher facial recognitions like unlock phone etc, they work perfectly.
iPhone 13, iOS 15
Hello nurliyana145,
Welcome to Apple Support Communities!
We see you're experiencing a face tracking issue with Memoji. We'll be glad to assist.
Do you have a case on your iPhone or a screen protector? If so, try removing those and make sure you're in good lighting while setting up Memoji. This can guide you: Use Memoji on your iPhone or iPad Pro
If you're continuing to experience the same issue, please reach out to Apple directly: Get Support
Take care.
Face tracking on iPhone 13 for memoji not working
