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My iPhone storage is full and stuck on Apple logo

my iphone 7plus storage full , suddenly the mobile freeze on apple logo and not open again


i cant acess on the date on the phone ! thers s a way to backup the date on the phone on the mobile before i restore with new soft ware ???


i dont want to lose my data !




[Re-Titled by Moderator]

iPhone 7 Plus, iOS 14

Posted on Nov 24, 2021 5:32 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2021 7:01 AM

To even consider a backup you'll need to get it working at least temporarily:


If your iPhone won't turn on or is frozen, click here --> https://support.apple.com/HT201412


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899


Once you can get it started:


To learn "How to back up your iPhone, iPad, and iPod touch" click here --> https://support.apple.com/HT203977


Note that a backup and restore is all or nothing, so if you restore from a backup you might just be back where you started. You need to get rid of stuff:


How to check the storage on your iPhone, iPad, and iPod touch

https://support.apple.com/HT201656

- General article on seeing what is taking up storage on an Apple mobile device and tips on how to clear some storage space.


How to Free up space on your iPhone [Apple YouTube video] --> https://www.youtube.com/watch?v=bnhuHSv_WrI


Note there's different kinds of "storage". Click on this link to "Learn the difference between your device and iCloud storage, ways to manage your space" and upgrading to iCloud+ if you need more --> https://support.apple.com/HT206504


If you can't back up to iCloud, click here --> https://support.apple.com/HT203516

If restore from iCloud backup failed, click here --> https://support.apple.com/HT212201


Manage your photo and video storage --> https://support.apple.com/HT205703

Similar questions

1 reply
Question marked as Top-ranking reply

Nov 24, 2021 7:01 AM in response to nourhanessam

To even consider a backup you'll need to get it working at least temporarily:


If your iPhone won't turn on or is frozen, click here --> https://support.apple.com/HT201412


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899


Once you can get it started:


To learn "How to back up your iPhone, iPad, and iPod touch" click here --> https://support.apple.com/HT203977


Note that a backup and restore is all or nothing, so if you restore from a backup you might just be back where you started. You need to get rid of stuff:


How to check the storage on your iPhone, iPad, and iPod touch

https://support.apple.com/HT201656

- General article on seeing what is taking up storage on an Apple mobile device and tips on how to clear some storage space.


How to Free up space on your iPhone [Apple YouTube video] --> https://www.youtube.com/watch?v=bnhuHSv_WrI


Note there's different kinds of "storage". Click on this link to "Learn the difference between your device and iCloud storage, ways to manage your space" and upgrading to iCloud+ if you need more --> https://support.apple.com/HT206504


If you can't back up to iCloud, click here --> https://support.apple.com/HT203516

If restore from iCloud backup failed, click here --> https://support.apple.com/HT212201


Manage your photo and video storage --> https://support.apple.com/HT205703

My iPhone storage is full and stuck on Apple logo

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