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Mail Rules misbehaving

Mail fails to move incoming emails to the mailbox specified in Rules, then won't let me move the mail manually to the correct mailbox

iMac 27″, macOS 12.0

Posted on Nov 24, 2021 9:34 AM

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Question marked as Apple recommended
rwzpv wrote:

Mail fails to move incoming emails to the mailbox specified in Rules, then won't let me move the mail manually to the correct mailbox


Make some changes—Rules:


Change Add Rule settings in Mail on Mac - Apple Support

https://support.apple.com/guide/mail/change-add-rule-settings-cpmlprefrulesadd/mac


Filter emails in Mail on Mac - Apple Support

https://support.apple.com/guide/mail/filter-emails-mlhl1f6cf15a/mac


Use rules to manage emails you receive in Mail on Mac ...

https://support.apple.com/guide/mail/use-rules-to-manage-emails-you-receive-mlhlp1017/mac

Posted on Nov 24, 2021 10:23 AM

4 replies

Nov 24, 2021 9:40 AM in response to rwzpv

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Question marked as Apple recommended

Nov 24, 2021 10:23 AM in response to rwzpv

rwzpv wrote:

Mail fails to move incoming emails to the mailbox specified in Rules, then won't let me move the mail manually to the correct mailbox


Make some changes—Rules:


Change Add Rule settings in Mail on Mac - Apple Support

https://support.apple.com/guide/mail/change-add-rule-settings-cpmlprefrulesadd/mac


Filter emails in Mail on Mac - Apple Support

https://support.apple.com/guide/mail/filter-emails-mlhl1f6cf15a/mac


Use rules to manage emails you receive in Mail on Mac ...

https://support.apple.com/guide/mail/use-rules-to-manage-emails-you-receive-mlhlp1017/mac

Mail Rules misbehaving

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