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d3ep Author

Level 1

4 points

Can't erase iMac. Command R doesn't work.

How can I erase iMac? Shuttdown and Command + R does not start up from macOS Recovery.

iMac Line (2012 and Later)

Posted on Nov 24, 2021 10:41 AM

Best reply

d3ep Author

Level 1

4 points

Posted on Nov 24, 2021 10:43 AM

Solved it myself (AppleCare couldn't figure it out). I was attempting to start up with a Bluetooth keyboard, which was not connecting to the iMac until it had already gone to the log-in screen. Tried with an old USB keyboard and it worked right away.

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Can't erase iMac. Command R doesn't work.

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