Cannot sign in to my MacBook laptop

Raquel_261 wrote:

Cannot log in to my MacBook

how should I reset password

Forgot Admin password—

Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac

Change or reset the password of a macOS user account ...

https://support.apple.com/en-us/HT202860


Five Ways to Reset a Lost Administrator Password - TidBITS

https://tidbits.com/2014/01/17/five-ways-to-reset-a-lost-administrator-password/

Firmware password is different—

https://support.apple.com/en-us/HT204455

Set a firmware password on your Mac - Apple Support

https://osxdaily.com/2015/01/28/forgot-mac-firmware-password-what-now/

Forgot a Mac Firmware Password? Don't Panic, Here's What ...

FileVault password—

https://support.apple.com/guide/mac-help/how-does-filevault-encryption-work-on-a-mac-flvlt001/mac

Use FileVault to encrypt the startup disk on your Mac - Apple ...

Raquel_261 Said:

"Cannot sign in to my MacBook laptop: Cannot log in to my MacBook: how should I reset password"

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Is this a Used Device?:

If this is a used device, then take it back to the seller, and have them use this site: What to do Before you Sell, Give Away, or Trade in your Mac - Apple Support. They should have known better.