You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple pay

How do i cancel a payment on apple pay that’s been accepted. Their apple pay doesn’t work

iPhone 13, iOS 15

Posted on Nov 24, 2021 4:46 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2021 6:00 PM

Hello,


This Apple Support page has information about canceling payments but once accepted they cannot be canceled. I copied a couple sections that seem most relevant for you.


Send and receive money with Apple Cash - Apple Support

”If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.


It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute.”


I hope this helps.

1 reply
Question marked as Top-ranking reply

Nov 24, 2021 6:00 PM in response to river104

Hello,


This Apple Support page has information about canceling payments but once accepted they cannot be canceled. I copied a couple sections that seem most relevant for you.


Send and receive money with Apple Cash - Apple Support

”If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.


It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute.”


I hope this helps.

Apple pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.