refunds

This woes my previous subscription and it woes done by mistakenly and after a clear request it woes refunded , But now again its changed please do the needful.

iTranslate Translator

iTranslate PRO - 1 year (Yearly)

Renews 18 Feb 2021

Report a Problem USD 39.99

TOTAL

USD 39.99


Best Regards

Shyam

iPhone 12, iOS 14

Posted on Nov 24, 2021 8:57 PM

Reply
4 replies

Nov 25, 2021 5:13 AM in response to shyam116

If you were charged again then it appears you may not have canceled the subscription properly.


First confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link to learn "How to cancel a subscription from Apple." ➔ https://support.apple.com/HT202039

• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.

• Read the link to see what to do about subscriptions that do not appear in your list.

• Canceling a subscription does not automatically start a refund. If you want to do that:


See how to "Request a refund for apps or content that you bought from Apple" Click here ➔ https://support.apple.com/HT204084


"If the subscription that you want to cancel is not listed", click here ➔ https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If Report A Problem does not work for a subscription refund you may have to make a special request. Click here ➔ https://getsupport.apple.com/?caller=kbase&PGF=PGF51002&category_id=SC0060&symptom_id=23330

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

refunds

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.