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unlocking phone and software update not working.

I have bought an iPhone 11 overseas..and I am trying to set it up but it comes up to a software update page but it doesn't let me update it. also because I bought it overseas I need my phone service provider to unlock my phone? I'm so confused about that. How do i fix this.

iPhone 11

Posted on Nov 24, 2021 10:53 PM

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Posted on Nov 24, 2021 11:19 PM

I have bought an iPhone 11 overseas


Do you purchased an unlocked iPhone?


I need my phone service provider to unlock my phone?


Try this, read this Apple articles below:

How to unlock your iPhone for use with a different carrier

https://support.apple.com/en-us/HT201328

 

If you can't activate your iPhone

https://support.apple.com/en-us/HT201407


Manually update your carrier settings on your iPhone or iPad

https://support.apple.com/en-us/HT201270

 

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Question marked as Best reply

Nov 24, 2021 11:19 PM in response to paigeolivia10

I have bought an iPhone 11 overseas


Do you purchased an unlocked iPhone?


I need my phone service provider to unlock my phone?


Try this, read this Apple articles below:

How to unlock your iPhone for use with a different carrier

https://support.apple.com/en-us/HT201328

 

If you can't activate your iPhone

https://support.apple.com/en-us/HT201407


Manually update your carrier settings on your iPhone or iPad

https://support.apple.com/en-us/HT201270

 

unlocking phone and software update not working.

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