Adding balance to my Apple ID went wrong at first but worked later on and now I want to refund my open balance

Hi,


I tried adding balance to my Apple ID a while back and got errors. I tried adding balance again then and the balance was correctly added, but now I have unused balance which I want to refund to my back account.


On the "request a refund" page, I only have the option to request a refund for a bought app which I didn't buy.


Is there a way to refund the open Appel ID balance to my bank account?

Posted on Nov 25, 2021 3:06 AM

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Question marked as Top-ranking reply

Posted on Nov 25, 2021 5:29 AM

Normally once funds are in Apple Account balance the only way to get them out again is to spend them.


From: Check your Apple ID balance - https://support.apple.com/HT202359 -->

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support."


A Community Specialist in this topic --> https://discussions.apple.com/thread/253337931 recommends contacting Apple about your options:

Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Nov 25, 2021 5:29 AM in response to Marck_

Normally once funds are in Apple Account balance the only way to get them out again is to spend them.


From: Check your Apple ID balance - https://support.apple.com/HT202359 -->

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support."


A Community Specialist in this topic --> https://discussions.apple.com/thread/253337931 recommends contacting Apple about your options:

Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

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Adding balance to my Apple ID went wrong at first but worked later on and now I want to refund my open balance

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