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My battery is not charging what can I do to fix that. My phone is new

My phone is not charging what can I do to fix that?

Posted on Nov 25, 2021 6:09 AM

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Posted on Nov 25, 2021 7:36 AM

if it was me then I would


test the charger with another device


test with another cable


verify the connector in the iphone is not full of dirt and lint evt. use a match or

toothpick to clear it out


it being new I would likely claim warranty on it if cable or device was not working according to specifications

Legal - Hardware Warranties - Apple

1 reply
Question marked as Best reply

Nov 25, 2021 7:36 AM in response to JaneAcevedo

if it was me then I would


test the charger with another device


test with another cable


verify the connector in the iphone is not full of dirt and lint evt. use a match or

toothpick to clear it out


it being new I would likely claim warranty on it if cable or device was not working according to specifications

Legal - Hardware Warranties - Apple

My battery is not charging what can I do to fix that. My phone is new

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