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iMessages

My iMessages won’t work between my boyfriend and I. We both have iPhones and for whatever reason on both ends the messages are green. I turned the I message on and off and it still won’t restore my iMessage access

Posted on Nov 25, 2021 6:51 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2021 7:05 PM

Hi aishlynn49,

Welcome to the Apple Community.


Apple support have articles online to help.


About iMessage and SMS/MMS on iPhone:

Eg: Says:

"If Wi-Fi is unavailable, iMessages will be sent over cellular data"

 To turn iMessage on or off, go to Settings > Messages.

https://support.apple.com/en-au/HT207006


What to do:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051


View or change cellular data settings on iPhone

Says:

" If Cellular Data is off, all data services—including email, web browsing, and push notifications—use Wi-Fi only."

and

"To turn Cellular Data on or off,

go to Settings  > Cellular"

Complete article: https://support.apple.com/en-au/guide/iphone/iph3dd5f213/ios


Hope this helps you :-)



2 replies
Question marked as Top-ranking reply

Nov 25, 2021 7:05 PM in response to aishlynn49

Hi aishlynn49,

Welcome to the Apple Community.


Apple support have articles online to help.


About iMessage and SMS/MMS on iPhone:

Eg: Says:

"If Wi-Fi is unavailable, iMessages will be sent over cellular data"

 To turn iMessage on or off, go to Settings > Messages.

https://support.apple.com/en-au/HT207006


What to do:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051


View or change cellular data settings on iPhone

Says:

" If Cellular Data is off, all data services—including email, web browsing, and push notifications—use Wi-Fi only."

and

"To turn Cellular Data on or off,

go to Settings  > Cellular"

Complete article: https://support.apple.com/en-au/guide/iphone/iph3dd5f213/ios


Hope this helps you :-)



iMessages

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