My iPhone won't hard reset and when I go into apps my phone freezes. When we plug it into the computer says respond with phone to continue but when the notification pops up I press trust but computer says, can't connect to phone.
iPhone X, iOS 14
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Check the battery health of your iPhone. Open Settings ➔ Battery ➔ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.
(3) If Battery Health is fine, then - Check the available free storage space on your iPhone. Is the storage space nearly full? Do you have at least 10GB+ free storage space?
Axel F.
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Check the battery health of your iPhone. Open Settings ➔ Battery ➔ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.
(3) If Battery Health is fine, then - Check the available free storage space on your iPhone. Is the storage space nearly full? Do you have at least 10GB+ free storage space?
Axel F.
phone won't reset and the phone freezes when I go into apps.
