You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

stuck on apple logo

my iphone is stuck on apple logo due to storage. before restart my iphone i have deleted some apps and memory was 4.5 gb bt still iphone is stuck on apple logo.

iPhone 11 Pro Max, iOS 14

Posted on Nov 25, 2021 9:25 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2021 9:50 AM

If your iPhone won't turn on or is frozen, click here --> https://support.apple.com/HT201412


"If your [iOS 13 or higher] iPhone is stuck on the Apple logo", click here - https://support.apple.com/HT210616

- Enter recovery mode and update the iOS software.


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899

- Check your software

- Check your hardware


Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - https://support.apple.com/HT203435


If they do not work then follow the advice at the end of the documents about contacting Apple.

3 replies
Question marked as Top-ranking reply

Nov 25, 2021 9:50 AM in response to adeelyaqub

If your iPhone won't turn on or is frozen, click here --> https://support.apple.com/HT201412


"If your [iOS 13 or higher] iPhone is stuck on the Apple logo", click here - https://support.apple.com/HT210616

- Enter recovery mode and update the iOS software.


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899

- Check your software

- Check your hardware


Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - https://support.apple.com/HT203435


If they do not work then follow the advice at the end of the documents about contacting Apple.

Nov 25, 2021 9:50 AM in response to adeelyaqub

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

Dec 9, 2021 1:41 PM in response to adeelyaqub

Well, this is disappointing but you gotta keep your iphone in a drawer until a 3rd party comes up with a proper fix. That’s what I do. For the last 2-3 years many people including me having the same problem; user data corrupts system data and eventually iPhone won’t boot up. People here will say “you should restore your iphone via itunes, no other options.” and will make fun of you if you don’t have a recent backup. Been there and experienced. Please write feedback on apple.com, may they care someday about this problem.

stuck on apple logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.