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How to reamove activation lock

How to remove activation lock


iPhone 6 Plus

Posted on Nov 25, 2021 3:01 PM

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Question marked as Top-ranking reply

Posted on Nov 25, 2021 7:11 PM

You need the Apple ID and password that was used when the device was first set up. If you don’t know that, you can’t remove the Activation Lock.


If this is a used device, the previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.   *

2 replies
Question marked as Top-ranking reply

Nov 25, 2021 7:11 PM in response to Ellisonkenya

You need the Apple ID and password that was used when the device was first set up. If you don’t know that, you can’t remove the Activation Lock.


If this is a used device, the previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.   *

How to reamove activation lock

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