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SirOklahomah Author

Level 1

4 points

"TrueDepth camera is not working" on iPhone

Anytime I try to set my Face ID of my iPhone XR, there is this message that there is a problem with true depth camera so Face ID is disabled. I need help. Thanks

[Re-Titled by Moderator]

iPhone XR, iOS 15

Posted on Nov 25, 2021 5:51 PM

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Level 10

230,431 points

Posted on Nov 25, 2021 6:06 PM

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service.

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Best reply

Level 10

230,431 points

Nov 25, 2021 6:06 PM in response to SirOklahomah

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service.

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Nov 25, 2021 5:54 PM in response to SirOklahomah

https://reportaproblem.apple.com

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"TrueDepth camera is not working" on iPhone

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