Dropped my iPhone 10S in clean water for a few seconds; ever since I have had the message about Face ID being disabled, though everything else works fine. What’s wrong? What will it take to fix it? How much will it cost?

Dropped my iPhone 10S in clean water for a few seconds; ever since I have had the message about Face ID being disabled, though everything else works fine. What’s wrong? What will it take to fix it? How much will it cost?

iPhone XS

Posted on Nov 25, 2021 6:38 PM

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Question marked as Top-ranking reply

Posted on Nov 25, 2021 6:42 PM

You should contact the nearest Apple Store or an Authorized Service Center so that your iPhone can be diagnosed for a resolution and its cost. You may also begin by contacting ➔ Apple Support

Just, For your information, your iPhone XS is probably out of warranty and it may cost $549 if you get the repair completed by Apple. Authorized Service Centers may set their own pricing. More information here ➔ iPhone Repair and Service.


Axel F.

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Question marked as Top-ranking reply

Nov 25, 2021 6:42 PM in response to Dreyfus50

You should contact the nearest Apple Store or an Authorized Service Center so that your iPhone can be diagnosed for a resolution and its cost. You may also begin by contacting ➔ Apple Support

Just, For your information, your iPhone XS is probably out of warranty and it may cost $549 if you get the repair completed by Apple. Authorized Service Centers may set their own pricing. More information here ➔ iPhone Repair and Service.


Axel F.

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Dropped my iPhone 10S in clean water for a few seconds; ever since I have had the message about Face ID being disabled, though everything else works fine. What’s wrong? What will it take to fix it? How much will it cost?

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