Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Slow count used space

After upgrading to 15 ios, it became very slow to count the used space in the storage settings. It takes over three minutes.

iPhone 12 mini

Posted on Nov 26, 2021 12:47 AM

Reply
Question marked as Best reply

Posted on Nov 26, 2021 12:58 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


After the above routine has been completed, then allow an hour or so for your iPhone to perform its internal assessments and then check iPhone Storage again.


Axel F.

1 reply
Question marked as Best reply

Nov 26, 2021 12:58 AM in response to MrArticle

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


After the above routine has been completed, then allow an hour or so for your iPhone to perform its internal assessments and then check iPhone Storage again.


Axel F.

Slow count used space

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.