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Cannot log into iMessages. Repeated error message, appears to be “locked”.

How to “unlock” log in ability for iMessages


iPad Air, iOS 12

Posted on Nov 26, 2021 5:10 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2021 7:51 AM

See the Apple Support article(s) below.


Messages - If you get an error when trying to activate iMessage or FaceTime.  *


If you can’t turn on or sign in to iMessage or FaceTime.  *


Messages Troubleshooting.   -


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Top-ranking reply

Nov 26, 2021 7:51 AM in response to Patches22

See the Apple Support article(s) below.


Messages - If you get an error when trying to activate iMessage or FaceTime.  *


If you can’t turn on or sign in to iMessage or FaceTime.  *


Messages Troubleshooting.   -


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

Cannot log into iMessages. Repeated error message, appears to be “locked”.

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