Reset Apple ID password
How do I reset my daughters AppleID password, she changed and forgot, but she doesn’t own the trusted number it wants to send the reset to?
iPhone 12 mini
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Click on this link to read what to do "If you forgot your Apple ID [Account] password" --> https://support.apple.com/HT201487
or go directly to this link --> http://iforgot.apple.com/
Also read about "What to do after [or before] you change your Apple ID email address or password" --> https://support.apple.com/HT204071
If you are being sent a verification code to a phone number to which you no longer have access, click on the next link to see the various ways of getting a verification code and what to do if you cannot get one:
Get a verification code and sign in with two-factor authentication --> https://support.apple.com/HT204974 and a related new feature: Account Recovery Contact --> https://support.apple.com/HT212513
Read the article 'Two-factor authentication for Apple ID' (click here --> https://support.apple.com/HT204915 ) thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone, Mac, iPad, or Watch to get a verification code you can use. You can also get one from an Account Recovery Contact. Failing that you can ask for account recovery.
"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."
"If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account."
Read the sections about:
- Trusted phone numbers
- Manage your account. If you can still sign into your account, go to https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.
- What if I can't access a trusted device or didn't receive a verification code?
And if necessary:
- If I can't sign in, how do I regain access to my account?
Get a code from an Account Recovery Contact --> https://support.apple.com/HT212513
Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> https://support.apple.com/HT204169