Genius Bar appointment - what to take with me
Hi, I have a Genius Bar appointment for tomorrow, for my watch(cracked screen) What do I need to take up with me besides watch, the charger etc ?
thanks in advance
Apple Watch Series 7, watchOS 8
Hi, I have a Genius Bar appointment for tomorrow, for my watch(cracked screen) What do I need to take up with me besides watch, the charger etc ?
thanks in advance
Apple Watch Series 7, watchOS 8
If you have the ORIGINAL receipt, that might also help. If it needs to be sent in for repair, they will not want ANY of the accessories. But it doesn't hurt to have them with you. Be sure to have your iPhone also, in case you need to create a backup of your watch before sending it in.
If you have the ORIGINAL receipt, that might also help. If it needs to be sent in for repair, they will not want ANY of the accessories. But it doesn't hurt to have them with you. Be sure to have your iPhone also, in case you need to create a backup of your watch before sending it in.
Apple doesn't usually replace the screen on Apple Watch. They offer you a like new replacement at a reduced price. Definitely have your phone with you as your Watch will need to be unpaired from your iPhone, which will create a full backup in the process. Accessories, such as charger and watch band aren't needed at all. And the advice to have your original receipt is a good one.
This link will give you an understanding of the costs --> watch Service Pricing - Apple Support
Well, if you don't have it, then you don't have it. Without the receipt, they may not be able to verify if it is still under warranty and you may end-up paying full price for the repair or replacement. Broken screens are probably not covered anyway. Good Luck.
I don’t have receipt as it was bought on ao.com
Not sure what to advise you on that. Don't you have a receipt from whoever ao.com is?
It was delivered to me on 26 Oct this year, purchased apple care on Sunday and know I would need to pay £49.00 excess under apple care. I will show them receipt on AO.com app if need be
Genius Bar appointment - what to take with me