Genius Bar appointment - what to take with me

Hi, I have a Genius Bar appointment for tomorrow, for my watch(cracked screen) What do I need to take up with me besides watch, the charger etc ?



thanks in advance

Apple Watch Series 7, watchOS 8

Posted on Nov 26, 2021 12:16 PM

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Posted on Nov 26, 2021 12:22 PM

If you have the ORIGINAL receipt, that might also help. If it needs to be sent in for repair, they will not want ANY of the accessories. But it doesn't hurt to have them with you. Be sure to have your iPhone also, in case you need to create a backup of your watch before sending it in.



6 replies

Nov 26, 2021 12:45 PM in response to alistairmck

Apple doesn't usually replace the screen on Apple Watch. They offer you a like new replacement at a reduced price. Definitely have your phone with you as your Watch will need to be unpaired from your iPhone, which will create a full backup in the process. Accessories, such as charger and watch band aren't needed at all. And the advice to have your original receipt is a good one.


This link will give you an understanding of the costs --> watch Service Pricing - Apple Support

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Genius Bar appointment - what to take with me

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