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iPad email

I changed my password on my hotmail -Microsoft email account and now despite entering all new info under a new account manually I continue to get a pop up message asking me to enter the password for this new account but it will not let me enter the password.

iPad Air Wi-Fi

Posted on Nov 26, 2021 3:39 PM

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Question marked as Top-ranking reply

Posted on Nov 26, 2021 3:58 PM

Soonergirl58 Said:

"iPad email: I changed my password on my hotmail -Microsoft email account and now despite entering all new info under a new account manually I continue to get a pop up message asking me to enter the password for this new account but it will not let me enter the password."

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Use a New App Password for Hotmail:

I remember chatting with Microsoft not too long ago, and going through this to set up other accounts to be accessed on Mail, Outlook, and on other Apps. When you make a change to a device (i.e. update installation), then you may need to use a new app password for the Mail app.


While in Hotmail, Go To:

  1. User Name(Top-Right)
  2. View account (Second Option Down)
  3. Security (third tap in from top-left)
  4. More security options (Far-Right)
  5. App passwords (Third Pane Down)
  6. Create a new app password
  7. Click Done
  8. Use the app password provided for a synchronized app


1 reply
Question marked as Top-ranking reply

Nov 26, 2021 3:58 PM in response to Soonergirl58

Soonergirl58 Said:

"iPad email: I changed my password on my hotmail -Microsoft email account and now despite entering all new info under a new account manually I continue to get a pop up message asking me to enter the password for this new account but it will not let me enter the password."

-------


Use a New App Password for Hotmail:

I remember chatting with Microsoft not too long ago, and going through this to set up other accounts to be accessed on Mail, Outlook, and on other Apps. When you make a change to a device (i.e. update installation), then you may need to use a new app password for the Mail app.


While in Hotmail, Go To:

  1. User Name(Top-Right)
  2. View account (Second Option Down)
  3. Security (third tap in from top-left)
  4. More security options (Far-Right)
  5. App passwords (Third Pane Down)
  6. Create a new app password
  7. Click Done
  8. Use the app password provided for a synchronized app


iPad email

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