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Cannot Reset Security Questions We don’t have sufficient information to reset your security questions. When can I reset my security questions?

Will I ever be able to reset my security questions? I forgot the answers.


MacBook Air (2020 or later)

Posted on Nov 26, 2021 5:46 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2021 7:42 PM

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *


Based on multiple posts I have read, they will not help you recover the answers to your security questions.

1 reply
Question marked as Top-ranking reply

Nov 26, 2021 7:42 PM in response to george1258

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


If necessary, try Twitter


https://twitter.com/AppleSupport.    -          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *


Based on multiple posts I have read, they will not help you recover the answers to your security questions.

Cannot Reset Security Questions We don’t have sufficient information to reset your security questions. When can I reset my security questions?

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