Purchased ipad 3rd hand and have no original information how do I get it unlocked

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Purchased ipad 3rd hand and have no original information how do I get it unlocked

I purchased an iPad from a resale shop. It turns on but it is stating that I have to unlock the activation lock from old account. How do I reset it with my information without original owner information?

iPad Pro 11-inch Wi-Fi

Posted on Nov 26, 2021 8:11 PM

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muguy

Level 9

77,371 points

Nov 26, 2021 8:21 PM in response to Baby-Dino-Cakes

You don't. You'll need the information from the original owner to unlock the device. You should return it or recycle it responsibly.

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Purchased ipad 3rd hand and have no original information how do I get it unlocked

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