Purchased ipad 3rd hand and have no original information how do I get it unlocked

Question

Purchased ipad 3rd hand and have no original information how do I get it unlocked

I purchased an iPad from a resale shop. It turns on but it is stating that I have to unlock the activation lock from old account. How do I reset it with my information without original owner information?

iPad Pro 11-inch Wi-Fi

Posted on Nov 26, 2021 8:11 PM

Reply

Answer 1

Best reply

muguy

Level 9

77,065 points

Nov 26, 2021 8:21 PM in response to Baby-Dino-Cakes

You don't. You'll need the information from the original owner to unlock the device. You should return it or recycle it responsibly.

Reply

Purchased ipad 3rd hand and have no original information how do I get it unlocked

Similar questions