cancelling an app subscription
How do I cancel an app subscription?
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Start here:--> How to cancel a subscription from Apple - Apple Support
For any further question about that, please contact iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.
Regards
Giulio