will apple be able to help you find the stolen phone if anyone trade in the phone??

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Level 1

4 points

will apple be able to help you find the stolen phone if anyone trade in the phone??

My husband's iphone 11 got stolen. We followed the apple's lost/stolen phone instruction and reported it.

Last night, while watching movie on TV, I saw many commercial ads talking about apple trade-in program getting up to $800+ old phone. I also saw many apple communities saying apple allows people trade-in the phone without original purchase receipt or defeat/inactive phone.

I wonder when ppl trade-in the iphone, are there any databased of the series numbers that you can find out if your stolen phone been traded in to apple for new or replacement phone?

Posted on Nov 27, 2021 9:23 AM

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Answer 1

Best reply

lobsterghost1

Level 10

142,480 points

Nov 27, 2021 10:10 AM in response to YiChingChen

No one could possibly trade in a stolen iPhone. It would be activation locked and Apple won't touch it. Apple also doesn't get involved in lost or stolen devices. That's a matter for the local authorities.

See this link for guidance on what to do if your iPhone is lost or stolen --> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

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Answer 2

muguy

Level 9

77,335 points

Nov 27, 2021 9:32 AM in response to YiChingChen

No. The phone cannot be traded in as it remains activation locked to your husband's account.

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will apple be able to help you find the stolen phone if anyone trade in the phone??

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