I phone stuck on apple logo

How long should the process eke I plugged it in my computer and restarted it how it said and still is on the apple logo

iPhone 7

Posted on Nov 27, 2021 10:42 AM

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Question marked as Top-ranking reply

Posted on Nov 28, 2021 9:58 AM

Hi Jamie9863,


Thank you for posting in Apple Support Communities! We see that you are coming from this article: If you see the Restore screen on your iPhone, iPad, or iPod touch, were you able to follow the steps in that article. Specifically, the section titled " Reinstall iOS or iPadOS"?


If so, and you are still running into this issue, you'll want to reach out to Apple Support for further assistance. Depending on your region, you may be able to reach out to them here: Get Support.


Have a good one!

2 replies
Question marked as Top-ranking reply

Nov 28, 2021 9:58 AM in response to Jamie9863

Hi Jamie9863,


Thank you for posting in Apple Support Communities! We see that you are coming from this article: If you see the Restore screen on your iPhone, iPad, or iPod touch, were you able to follow the steps in that article. Specifically, the section titled " Reinstall iOS or iPadOS"?


If so, and you are still running into this issue, you'll want to reach out to Apple Support for further assistance. Depending on your region, you may be able to reach out to them here: Get Support.


Have a good one!

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I phone stuck on apple logo

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