I created an email group on iCloud and send emails to the group using Mail app on iPad. A few days ago I added a new member but when I select the group in the To box the new member is not there. How can I correct this? TIA
iPad mini 4, iPadOS 14
Hello Henry,
Thanks for choosing the Apple Support Communities. If we understand correctly, a new contact was added to an email distribution group but they are not showing up. We can understand why you'd reach out for a solution.
Try these troubleshooting steps:
Quit the Mail app on your iPad and restart the device to refresh it.
Go to www.iCloud.com from any computer and check to see if the new member is showing in the group.
If not, try entering the contact again.
Create and manage groups of contacts on iCloud.com - iCloud User Guide
If your iCloud Contacts, Calendars, or Reminders won’t sync
If the issue persists after trying these steps, please reply back to this thread and we'll do our best to help you!
Have a great day!
Hello Henry,
Thanks for choosing the Apple Support Communities. If we understand correctly, a new contact was added to an email distribution group but they are not showing up. We can understand why you'd reach out for a solution.
Try these troubleshooting steps:
Quit the Mail app on your iPad and restart the device to refresh it.
Go to www.iCloud.com from any computer and check to see if the new member is showing in the group.
If not, try entering the contact again.
Create and manage groups of contacts on iCloud.com - iCloud User Guide
If your iCloud Contacts, Calendars, or Reminders won’t sync
If the issue persists after trying these steps, please reply back to this thread and we'll do our best to help you!
Have a great day!
Brill, sorted. Many thanks
New member email group not added
