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Why can’t I restart my phone and why can’t I open my apps

Phone is frozen

iPhone XR, iOS 15

Posted on Nov 27, 2021 7:21 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2021 7:22 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

Nov 27, 2021 7:22 PM in response to Meyanna20

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Why can’t I restart my phone and why can’t I open my apps

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