Related Article: View your purchase history for the App Store, iTunes Store, and other Apple media services

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I jus want a refund for my apple account I can't use my money this way I thought it was for another way

How can I get refunded for my funds on apple account can't use it this way thought it was for Apple Cash or Apple Pay

Posted on Nov 27, 2021 10:10 PM

Reply
Question marked as Apple recommended

Normally once funds are in Apple Account balance the only way to get them out again is to spend them.


From: Check your Apple ID balance - https://support.apple.com/HT202359 -->

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support."


A Community Specialist in this topic --> https://discussions.apple.com/thread/253337931 recommends contacting Apple about your options:

Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


To learn 'What you can buy with your Apple ID [Apple Account] balance', click here --> https://support.apple.com/HT211187

Posted on Nov 27, 2021 11:01 PM

1 reply
Question marked as Apple recommended

Nov 27, 2021 11:01 PM in response to BABYBOOS

Normally once funds are in Apple Account balance the only way to get them out again is to spend them.


From: Check your Apple ID balance - https://support.apple.com/HT202359 -->

"About unused Apple ID balance

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support."


A Community Specialist in this topic --> https://discussions.apple.com/thread/253337931 recommends contacting Apple about your options:

Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


To learn 'What you can buy with your Apple ID [Apple Account] balance', click here --> https://support.apple.com/HT211187

I jus want a refund for my apple account I can't use my money this way I thought it was for another way

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.