You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Angel_helpme Author

Level 1

4 points

Activation lock

I bought an iPhone but when I turn it on it’s telling me to activation unlock it how do I factory reset the phone so I can set it up ?

Posted on Nov 27, 2021 10:37 PM

Top-ranking reply

Axel Foley

Level 10

149,580 points

Posted on Nov 27, 2021 10:44 PM

There is nothing else that you can do before you remove the Activation Lock. You will need the original owner's Apple ID and Password to remove the Activation Lock. There is no way around this. You just bought this iPhone. If you can, then return the iPhone to the seller and get your money back. If you are not able to remove the Activation Lock, then this iPhone will be useless to you.

Axel F.

View in context

Activation lock

Similar questions