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Level 1

4 points

Activation lock

I bought an iPhone but when I turn it on it’s telling me to activation unlock it how do I factory reset the phone so I can set it up ?

Posted on Nov 27, 2021 10:37 PM

Best reply

Axel Foley

Level 10

148,446 points

Posted on Nov 27, 2021 10:44 PM

There is nothing else that you can do before you remove the Activation Lock. You will need the original owner's Apple ID and Password to remove the Activation Lock. There is no way around this. You just bought this iPhone. If you can, then return the iPhone to the seller and get your money back. If you are not able to remove the Activation Lock, then this iPhone will be useless to you.

Axel F.

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Activation lock

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