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User profile for user: H5ourac
H5ourac Author
User level: Level 1
4 points

Settings mail

When I open settings on iPad I click on mail but it doesn’t open just goes back to home screen

i can still view mail from home screen but I want to add another email address

iPad, iOS 10

Posted on Nov 27, 2021 11:50 PM

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User profile for user: scottie-from-idle
scottie-from-idle
User level: Level 4
1,021 points

Posted on Nov 28, 2021 12:03 AM

Hi, the first thing to try is a force restart on your iPad. Press and hold both the Side (Power Button) and Home Buttons together until the iPad turns off release both button when you see the Apple logo. I use this method as a first step when troubleshooting software issues in iOS, hope this helps.

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User profile for user: scottie-from-idle
scottie-from-idle
User level: Level 4
1,021 points

Nov 28, 2021 12:03 AM in response to H5ourac

Hi, the first thing to try is a force restart on your iPad. Press and hold both the Side (Power Button) and Home Buttons together until the iPad turns off release both button when you see the Apple logo. I use this method as a first step when troubleshooting software issues in iOS, hope this helps.

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Settings mail

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