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Kennyoresco Author

Level 1

8 points

My phone says iPhone disabled- connect to iTunes Store. How can I fix this?

My phone says iPhone disabled- connect to iTunes Store. How can I fix this?

Posted on Nov 28, 2021 8:10 AM

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Best reply

Level 8

39,469 points

Posted on Nov 28, 2021 8:12 AM

If your device is disabled or you forgot your passcode, you will need to erase your device

Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Good luck!

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Best reply

Level 8

39,469 points

Nov 28, 2021 8:12 AM in response to Kennyoresco

If your device is disabled or you forgot your passcode, you will need to erase your device

Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Good luck!

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My phone says iPhone disabled- connect to iTunes Store. How can I fix this?

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