Why Jiugongge keyboard disappear?

Question

Level 1

4 points

iPhone 12 Pro, iOS 15

Posted on Nov 28, 2021 8:20 AM

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Answer 1

Community Specialist

Hi there aarusau,

We understand you're experiencing an issue with the keyboard on your iPhone.

Get started with the details here: Add or change keyboards on iPhone

To begin, restart your iPhone, and check for the issue again.

If it persists, remove the keyboard, then add it back.

We hope this helps.

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Answer 2

Community Specialist

aarusau,

Thanks for those additional details.

To make sure we're on the same page, after updating to iOS 15, you're no longer seeing this specific keyboard on your iPhone. Is that right?

If so, you can submit feedback here about the keyboard being removed: Product Feedback

If not, and you're able to use the keyboard but typing on it results in English typing, reach out here for additional assistance: Get Support

Take care.

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Answer 3

Level 1

4 points

Hello Erica,

Thank you for your reply.

I have tried your suggestions but it didn’t work.

Since I update the new version of ios15 the jiugongge typing keyboard is disspeared.

I usually use stroke input method for typing when I change to English it turns to jiugongge English input.

Do you know what I mean?😢

Is the programmer deleted the Jiugongge input method inside the stroke keyboard?

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