Brand new 24inch iMac - fine - then a message your keyboard needs charging - okay. Plug to usb at back of iMac and wait and wait ... 24 hours later if i take out the connector its says 1%. but bluetooth preferences said it was charging, though the keyboard was greyed out. - any ideas or do i just keep the keyboard plugged in. Hope I have more luck with the mouse.
iMac 24″, macOS 12.0
You have some options. You can use an external USB connection and connect the Magic Keyboard to that for charging.
Next option, please restart the computer in Safe Mode ( Use Safe Mode to isolate issues with your Mac ) and then restart normally and re-charge the Magic Keyboard. Please ensure it has a great connection to your Mac to ensure it is charging. When I charge mine I look in the Blue Tooth preferences (I have the Blue Tooth shortcut in my menu in the upper right of my display and check it there. Mine show the name of the keyboard grayed out with no percentage of charge showing. That way I KNOW it is connected and charging.
You have some options. You can use an external USB connection and connect the Magic Keyboard to that for charging.
Next option, please restart the computer in Safe Mode ( Use Safe Mode to isolate issues with your Mac ) and then restart normally and re-charge the Magic Keyboard. Please ensure it has a great connection to your Mac to ensure it is charging. When I charge mine I look in the Blue Tooth preferences (I have the Blue Tooth shortcut in my menu in the upper right of my display and check it there. Mine show the name of the keyboard grayed out with no percentage of charge showing. That way I KNOW it is connected and charging.
I plug my Magic Keyboard (extended) directly into a USB-3 hub, and it charges within a couple of hours. I do so while continuing to use it. Waiting 24 hours for a reported 1% charge while the keyboard is plugged into an available USB port on the iMac is a problem. Were you using a USB-C to USB-3 adapter to plug that keyboard cable into a USB-C port? if so, the dongle may be blocking the charging, or the USB-C ports may not be charging ports.
Thanks for reply. Strangely things seem okay now. Yesterday I was at 12% after two days, but today 100%. I think, maybe, as it got so low it took extra time to start working. I plugged in my mouse which was at 44% and it recharged in a couple of hours.
When I charge my keyboard and trackpad (I don't use a mouse) I plug them into my powered USB hub at the end of the day. By the next morning they are always charged whether I shut down the computer or not. My normal rule is to only restart the computer 1x per week which means if I wanted to I could plug the keyboard or trackpad into the Mac as the Mac has power.
As stated, when the computer is shutdown if you plug in a mouse or keyboard into it to charge you are going to be disappointed.
Good. Sometimes things just mysteriously get a conscience and fix themselves. 😎
It may not be so in your case but if you shut the computer down (over night for instance) the USB port does not charge
charging magic keyboard
