Backup failed - not enough space

I just got a new phone and the iPhone backup says it cannot complete because ther is not enough space. The old phone took up about 800mb. I am very careful not to backup hogs like photos or text messages.


suggestions.

iPhone 13 Pro, iOS 15

Posted on Nov 28, 2021 9:09 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2021 8:49 AM

Hi pmw0813,


Thanks for posting, and congratulations on getting a new iPhone. As we understand it, you're unable to back up the old iPhone because you don't have enough space. Is that correct? We're happy to see how we can help out.


To double-check, are you making a backup using iCloud? If so, we recommend starting here: If you can't back up to iCloud


"If an alert says that there's not enough iCloud storage

Check how much iCloud storage you have available, then check your Next Backup Size. Then take steps to reduce the amount of information you store in iCloud, or upgrade your iCloud+ plan. 

Check your iCloud storage and Next Backup Size in iOS or iPadOS

  1. Go to Settings > [your name].
  2. Tap iCloud. The amount of iCloud storage that you've used is listed at the top. Learn more
  3. Tap Manage Storage.
  4. Tap Backups, then tap the device you're using. Next Backup Size is listed under Last Backup and Backup Size. 

It may take a few minutes for your device to calculate Next Backup Size. 

If your available iCloud storage is low

  1. Make more space available in iCloud by reducing the size of your backup or deleting information that you don't need. 
  2. Upgrade your iCloud+ plan
  3. If you still need help, contact Apple Support."


It might also be worth checking out Quick Start to see if that would work for you: Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch


Let us know if that helps. Take care.

1 reply
Question marked as Top-ranking reply

Nov 29, 2021 8:49 AM in response to pmw0813

Hi pmw0813,


Thanks for posting, and congratulations on getting a new iPhone. As we understand it, you're unable to back up the old iPhone because you don't have enough space. Is that correct? We're happy to see how we can help out.


To double-check, are you making a backup using iCloud? If so, we recommend starting here: If you can't back up to iCloud


"If an alert says that there's not enough iCloud storage

Check how much iCloud storage you have available, then check your Next Backup Size. Then take steps to reduce the amount of information you store in iCloud, or upgrade your iCloud+ plan. 

Check your iCloud storage and Next Backup Size in iOS or iPadOS

  1. Go to Settings > [your name].
  2. Tap iCloud. The amount of iCloud storage that you've used is listed at the top. Learn more
  3. Tap Manage Storage.
  4. Tap Backups, then tap the device you're using. Next Backup Size is listed under Last Backup and Backup Size. 

It may take a few minutes for your device to calculate Next Backup Size. 

If your available iCloud storage is low

  1. Make more space available in iCloud by reducing the size of your backup or deleting information that you don't need. 
  2. Upgrade your iCloud+ plan
  3. If you still need help, contact Apple Support."


It might also be worth checking out Quick Start to see if that would work for you: Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch


Let us know if that helps. Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Backup failed - not enough space

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.