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Level 1

5 points

my iPhone is stuck on the apple logo

I have tried to do the recovey restart on my phone and it wont work. But my phone is just stuck on the apple logo.

iPhone 12

Posted on Nov 28, 2021 9:32 AM

Top-ranking reply

Level 10

418,813 points

Posted on Nov 28, 2021 9:34 AM

'If your iPhone won't turn on or is frozen', click here --> https://support.apple.com/HT201412

"If your [iOS 13 or higher] iPhone is stuck on the Apple logo", click here - https://support.apple.com/HT210616

- Enter recovery mode and update the iOS software.

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899

- Check your software

- Check your hardware

Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - https://support.apple.com/HT203435

If they do not work then follow the advice at the end of the documents about contacting Apple.

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