Why my beats flex always got disconnect while I listen?

Why my beats flex always got disconnect while I listen it? And how to solve the issue?

iPhone 7 Plus, iOS 15

Posted on Nov 28, 2021 9:37 AM

Reply
1 reply

Nov 29, 2021 9:04 AM in response to ChalyBeatsFlex

Hi ChalyBeatsFlex,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with keeping your Beats Flex connected to your iPhone. We're happy to provide some information to assist.


We recommend starting with the steps in the article here: If you can't connect to your wireless Beats product

This includes a reset of your Beats Flex to test. If needed, you can find those steps here: Reset your Beats earphones


If this only occurs with your iPhone, test a normal restart. Restart your iPhone


Should the issue continue, reach out to Apple Support directly to further assist.


Contact Apple Support



Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why my beats flex always got disconnect while I listen?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.