Hello,

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Mariagogola Author

Level 1

5 points

Hello,

I am interested what I have to pay for 39.98.

I can not download any apps without payment.

but I am not using any apps that needs to pay for now.

please check and let me know asap

Posted on Nov 28, 2021 9:35 AM

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Answer 1

Best reply

Katana-San

Level 9

65,101 points

Nov 29, 2021 6:01 AM in response to Mariagogola

Hello ~We are fellow users in this forum just as you are and we cannot refund anything only point you in the right direction. Take a look here:

Subscriptions and Billing - Official Apple Support

Contact Apple for support and service

~Katana-San~

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Answer 2

Raicya

Level 10

208,617 points

Nov 28, 2021 11:18 AM in response to Mariagogola

See this Apple article: Request a refund for apps or content that you bought from Apple.

https://support.apple.com/en-gb/HT204084

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Answer 3

Mariagogola Author

Level 1

5 points

Nov 28, 2021 11:54 PM in response to Raicya

Dear sir/Madam

Thank you for your reply.

I can not find any apps in the link you send me.

I think that is because,

I am not charged yet. Every time I want to download app the phone tells to pay 39.98 USD.

I do not know for what I have to pay.

please help.

Best regards,

Mariam

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Answer 4

Raicya

Level 10

208,617 points

Nov 29, 2021 12:18 AM in response to Mariagogola

See this Apple article: If your payment method is declined in the App Store or iTunes Store

https://support.apple.com/en-us/HT203005

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Answer 5

Raicya

Level 10

208,617 points

Nov 29, 2021 6:04 AM in response to Mariagogola

Then request a refund as I mentioned earlier in my post.

See this Apple article: Request a refund for apps or content that you bought from Apple.

https://support.apple.com/en-gb/HT204084

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Answer 6

Mariagogola Author

Level 1

5 points

Nov 28, 2021 9:36 AM in response to Mariagogola

I can not see what I have to pay

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Answer 7

Mariagogola Author

Level 1

5 points

Nov 29, 2021 5:33 AM in response to Raicya

I was charged just now for 39.98 USD.

but I dont know what for.

please refund this payment.

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Answer 8

Mariagogola Author

Level 1

5 points

Nov 29, 2021 5:56 AM in response to Mariagogola

This link that you send me, does not shoes my recent payment just for icloud.

please check.

Thank you can in advance.

Maria

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Answer 9

Mariagogola Author

Level 1

5 points

Nov 29, 2021 6:25 AM in response to Katana-San

Thank youu🌸

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Answer 10

Katana-San

Level 9

65,101 points

Nov 29, 2021 6:28 AM in response to Mariagogola

Hello ~ Actually *Raicya* deserves the credit more than anyone.

~Katana-San~

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Hello,

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