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Level 1

4 points

I updated my iPhone and it’s still not letting me use Face ID

I updated my phone and it’s still not letting me use Face ID. What does Apple do about it if you go to the store??

[Re-Titled by Moderator]

iPhone X, iOS 15

Posted on Nov 28, 2021 2:41 PM

Top-ranking reply

Level 10

418,849 points

Posted on Nov 28, 2021 2:49 PM

If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

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