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Hi Team. I bought apple tv 4k gen 2 yesterday and facing issue with new remote. The quick forward (15 sec) one while the video is playing on YouTube , which used to work in old remote on YouTube app doesn't work anymore. Any inputs would be appreciated
Hello deepu_029,
We're glad you thought to ask Apple Support Communities about the issue you're having with the Youtube app and fast forwarding using your Apple TV remote. Is this only happening within that one app or with all apps that play video? From the following guide we see "Skip backward or forward 10 seconds: Press left or right on the clickpad ring (second-generation Siri Remote) or rest your finger on the touch surface, then press left or right (first-generation Siri Remote). Press again to skip another 10 seconds." here: Control what’s playing on Apple TV
Are these the steps you're following to "skip" forward? If so, and if this is only happening within that one app, we recommend deleting the YouTube app and reinstalling it to see if a fresh copy helps. Those steps can be found under "Delete an app" here: Customize the Apple TV Home Screen
Keep us posted.
Take care.
Deepak,
That's good to know. Since this is only happening within that app, if deleting and reinstalling the app didn't help, you'll want to reach out to the app developer. They'll be able to look into this with you more: How to contact an app developer
Best regards.
Hi,
"Skip backward or forward 10 seconds: Press left or right on the clickpad ring (second-generation Siri Remote)"
This works on other app and while the video is playing it allows us to quick skip 10 secs. But on YouTube, if you press outer ring if actually forwards the video by 10 sec but then you need to click the play button again as the video gets paused.
On previous remote, it used to allow us skip 10 sec without pausing the video.
Thanks,
Deepak
Apple tv remote
