Apple TV 4K and LG C1 troubleshoot

I recently got the LG C1 TV and I can't connect my Apple TV remote to control tv settings, such as volume. I have the HDMI 2.1 in the #1 slot and made sure LG HDMI-CEC is on. Here is what I have tried so far:

  • I have gone to the Apple TV settings, chose Remotes and Devices, chose Volume Control, and selected Learn New Device. When I do this, my LG Magic Remote volume button does not register to the Apple TV that I am increasing the volume, even though the volume is increasing on the tv.


I do not have cable and use the Apple TV as my main source of entertainment. My previous tv was able to be controlled by the Apple TV but it wasn't a smart TV like this new LG C1. Any suggestions on connecting my Apple TV to this new LG C1 so I am able to control Power, Source, and most importantly Volume would be greatly appreciated.

Posted on Nov 28, 2021 5:09 PM

Reply
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV 4K and LG C1 troubleshoot

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.