FaceTime Shareplay
I have IOS 15.1 and so does the other person I’m FaceTiming. The SharePlay button is greyed out and I have toggled FaceTime on and off in setting and the SharePlay option. Why is it not working?
iPhone 12
User profile for user:
barberlives123
User level:
Community Specialist
Hi Mwilson98,
We understand you're unable to initiate SharePlay. We're happy to offer some guidance.
If the option for SharePlay is grayed out, you can try reactivating FaceTime to start. Go to Settings > FaceTime and turn FaceTime off. Then restart the device. Once you're back to your home screen, go back to Settings > FaceTime and turn it back on. It may take a few minutes to reactivate.
After that, see if you're able to access the SharePlay option or if it's still grayed out.
You'll also want to make sure the application you're trying to share supports the SharePlay service. You can find the list of applications that work with SharePlay here: Great Apps to Try With SharePlay
You can find the guide for using the SharePlay service here: Use SharePlay to watch and listen together in FaceTime on iPhone
If you're still unable to access the SharePlay option, we'd recommend contacting Apple for assistance: Get Support
Hope this helps. Cheers!